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April 24, 2020

Woolworths rolls out drive-through click and collect shopping service

Leo Mahambe Articles, Industry News

Woolworths rolls out drive-through click and collect shopping service

Following a successful pilot at the Durbanville Food Store last week, Woolworths is rolling out a new contactless, click and collect drive-through shopping service to an additional 14 stores across South Africa in the coming days.
Leo Mahambe
2020-04-24 09:42:38

The new convenient shopping service means that Woolworths customers will have the option to do their grocery shopping without having to leave the comfort and safety of their cars.

“During these last few weeks, we have been focused on putting in place all the necessary precautions to safeguard the wellbeing of our customers and employees during the Covid-19 pandemic. We have seen an unprecedented increase in demand for our online offering during this crisis. Since the start of the lockdown, we’ve increased our capacity by over 50% but demand remains sky-high. As an example, for the Easter period, we opened up almost 2,000 additional delivery slots which were taken up in a matter of hours,” said Liz Hillock, head of online and mobile at Woolworths.

The click and collect trial service is due to launch in the following stores: Kyalami, Fourways Mall, Morningside, Broadacres, Linksfield, Farramere, The Club, Waterkloof, Ballito Junction, La Lucia, Greenacres, Palmyra Road, The Sanctuary, West Coast Mall and Plattekloof Village.

 

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Woolworths rolls out drive-through click and collect shopping service

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